Last Updated: August 14, 2026

Thank you for shopping with Revae Beaute. We aim to ensure that your beauty and cosmetic products reach you safely and in a timely manner.

This Shipping Policy explains our order processing, shipping, delivery, tracking, and related procedures for purchases made through the Revae Beaute website.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends, public holidays, or non-business days will generally be processed on the next business day.

During product launches, promotional events, sales, festive periods, or periods of unusually high order volume, processing may take longer than usual.

Once an order has been processed and handed over to our shipping partner, you will receive shipping or tracking information where available.

2. Shipping Within India

We currently ship orders to serviceable locations across India.

Estimated delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

As a general estimate, orders may take approximately:

• Metro cities: 3–6 business days after dispatch
• Other cities and towns: 4–8 business days after dispatch
• Remote or limited-service locations: 7–12 business days or longer

These delivery periods are estimates and are not guaranteed delivery dates.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Revae Beaute may occasionally offer free shipping based on order value, promotional campaigns, discount offers, or other conditions communicated on our Website.

Shipping charges and free-shipping thresholds may be changed from time to time.

4. Order Tracking

Once your order has been shipped, tracking information may be sent to the email address or mobile number provided during checkout.

Please allow some time after receiving the tracking information for the courier's tracking system to update.

If you have not received tracking information after your order has been dispatched, please contact us at revaebeaute@gmail.com.

5. Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address, including:

• Recipient's full name
• House/flat number
• Building or street name
• Area/locality
• City
• State
• PIN code
• Active mobile number

Please carefully review your shipping information before placing an order.

If you notice an error in your shipping address, contact us at hello@revaebeaute.com as soon as possible.

We will try to update the address if the order has not yet been processed or dispatched. However, we cannot guarantee that an address can be changed after an order has been placed.

Once an order has been dispatched, we may not be able to modify its delivery address.

Revae Beaute will not be responsible for delivery failures or delays caused by incorrect, incomplete, or outdated information provided by the customer.

6. Delivery Attempts

Our courier partner may contact you using the telephone number provided with your order to coordinate delivery.

Please ensure that someone is available to receive the package.

If delivery cannot be completed after the courier's permitted number of attempts, the shipment may be returned to us as Return to Origin (RTO).

If an order is returned because of:

• An incorrect or incomplete address;
• The customer being unavailable;
• The customer refusing delivery;
• An unreachable telephone number; or
• Repeated unsuccessful delivery attempts,

additional shipping charges may apply if the customer requests the order to be shipped again.

7. Delayed Shipments

While we make reasonable efforts to ensure timely delivery, delays may occasionally occur due to circumstances outside our reasonable control.

These may include:

• Courier or logistics delays
• Severe weather conditions
• Natural disasters
• Public holidays
• Strikes or transportation disruptions
• Government restrictions
• High order volumes
• Remote delivery locations
• Incorrect customer information
• Other unforeseen circumstances

Revae Beaute is not responsible for delays caused by courier companies or circumstances beyond our reasonable control.

However, if your shipment is significantly delayed, please contact us and we will assist you in checking its status.

8. Damaged Packages or Products

We take care to package Revae Beaute products appropriately before dispatch.

If your package or product arrives damaged, leaking, broken, or incorrect, please contact us at hello@revaebeaute.com as soon as possible after delivery.

Please provide:

• Your order number;
• A description of the issue;
• Clear photographs of the outer packaging;
• Clear photographs of the damaged or incorrect product; and
• An unboxing video, if available.

Please retain the original packaging and damaged product until our customer support team has reviewed your request.

Any replacement or refund will be subject to our applicable Return & Refund Policy.

9. Lost Packages

If tracking indicates that your package has been delivered but you have not received it, please first check with:

• Family or household members;
• Building reception or security;
• Neighbours, where appropriate; and
• The courier partner using the tracking information provided.

If you are still unable to locate the package, contact us at revaebeaute@gmail.com with your order number and tracking details.

We will make reasonable efforts to coordinate with the courier partner and investigate the shipment.

10. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible at hello@revaebeaute.com.

We will try to accommodate your request if the order has not yet been processed or dispatched.

Once an order has been packed, processed, or handed over to the courier, cancellation or modification may no longer be possible.

Any approved cancellation and refund will be processed in accordance with our Cancellation and Refund Policy.

11. Cosmetic Product Considerations

Because Revae Beaute sells cosmetic and beauty products, customers should inspect their package upon delivery.

Minor variations in product appearance, shade, texture, packaging, or colour representation may occur due to manufacturing batches, photography, lighting, screen settings, or product updates and do not necessarily indicate that a product was damaged during shipping.

If you believe a product has been damaged, contaminated, opened, tampered with, or otherwise compromised during transit, please do not use the product and contact us promptly.

12. International Shipping

Unless specifically stated otherwise on our Website, Revae Beaute currently ships within India only.

If international shipping is introduced in the future, applicable shipping charges, estimated delivery times, customs duties, taxes, and other conditions may be communicated during checkout or through an updated version of this Shipping Policy.

13. Contact Us

For questions regarding shipping, delivery, or tracking, please contact:

Revae Beaute

Email: hello@revaebeaute.com
Business Address: Kandivali West, Mumbai – 400064

When contacting us about an existing order, please include your order number so that we can assist you more efficiently.

14. Changes to This Shipping Policy

Revae Beaute may update this Shipping Policy from time to time to reflect changes in our shipping partners, delivery services, business practices, or applicable requirements.

Any changes will be posted on this page with an updated “Last Updated” date.