Shipping policy
Last Updated: August 14, 2026
Welcome to Revae Beaute.
These Terms & Conditions (“Terms”) govern your access to and use of the Revae Beaute website, online store, products, services, and related features (collectively, the “Website”).
Throughout these Terms, “Revae Beaute,” “we,” “us,” and “our” refer to Revae Beaute. The terms “you,” “your,” and “customer” refer to any person who accesses our Website or purchases our products.
Our online store is powered by Shopify, which provides the e-commerce platform that enables us to sell our cosmetic and beauty products.
By accessing our Website, placing an order, or purchasing our products, you agree to these Terms. If you do not agree with these Terms, please do not use our Website.
1. Eligibility
By using our Website or placing an order, you confirm that you are legally capable of entering into a binding contract under applicable law.
If you are under the legal age required to enter into a contract in your jurisdiction, you should use the Website or make purchases only with the involvement and consent of a parent or legal guardian, where permitted by law.
You agree not to use our Website or products for any unlawful or unauthorized purpose.
2. Products and Services
Revae Beaute offers cosmetic, beauty, skincare, makeup, personal-care, and/or related products through our Website.
We make reasonable efforts to ensure that product descriptions, photographs, shades, ingredients, sizes, prices, and other information displayed on our Website are accurate.
However, actual product colours and appearance may vary depending on:
- Your device or screen settings;
- Lighting and photography;
- Manufacturing batches;
- Product formulation updates; and
- Packaging updates.
Minor differences between Website images and the physical product do not necessarily mean that the product is defective.
We reserve the right to modify, discontinue, replace, or limit the availability of any product at any time, subject to applicable law.
3. Cosmetic Product Disclaimer
Revae Beaute products are intended for cosmetic or personal-care purposes unless expressly stated otherwise.
Individual results may vary. Product performance can depend on factors including skin type, application method, environmental conditions, and individual sensitivity.
Information provided on our Website, social-media accounts, advertisements, packaging, or other communications is intended for general product information and should not be considered medical advice, diagnosis, or treatment.
If you have a medical condition, known allergy, sensitive skin, or concerns about whether a product is appropriate for you, you should consult an appropriate healthcare professional before use.
4. Allergies, Sensitivities and Patch Testing
Cosmetic products may contain ingredients that cause allergic reactions, irritation, or sensitivity in some individuals.
Customers are responsible for reviewing the product's ingredient information before use, particularly where they have known allergies or sensitivities.
Where appropriate, we recommend performing a patch test before first use of a new cosmetic or skincare product.
Immediately discontinue use if you experience irritation, redness, swelling, discomfort, or another unexpected reaction and seek appropriate medical advice when necessary.
Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded under applicable consumer law.
5. Product Use
Products should be used only as directed on the packaging, product label, or Website.
Unless specifically stated otherwise, products should generally:
- Be used externally only;
- Be kept away from the eyes where applicable;
- Be kept out of reach of children;
- Be stored according to the instructions provided; and
- Not be used after their stated expiry or recommended period after opening.
Revae Beaute is not responsible for harm resulting from intentional misuse, improper storage, use contrary to instructions, or use of a product after its expiry, except where liability cannot legally be excluded.
6. Product Information and Ingredients
We aim to provide accurate and current information about our products.
However, manufacturers or suppliers may occasionally update formulations, ingredients, packaging, labels, or specifications.
Customers should review the ingredient list and directions on the physical product packaging before use, particularly if they have allergies or ingredient sensitivities.
If there is a material discrepancy between information displayed on our Website and the product received, please contact us before using the product.
7. Pricing
All product prices are displayed in the currency shown on our Website.
Prices may change at any time without prior notice. Any price change will not normally affect an order that has already been accepted, except where permitted or required by applicable law.
Applicable taxes, shipping charges, discounts, or other charges will be displayed at checkout where relevant.
In the event of an obvious pricing or listing error, we reserve the right to correct the error and, where permitted by law, cancel an affected order. If payment has already been collected for an order that we cancel, the applicable amount will be refunded.
8. Orders
Submitting an order through our Website constitutes an offer to purchase the selected products.
We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in circumstances involving:
- Product unavailability;
- Incorrect pricing or product information;
- Payment failure;
- Suspected fraudulent activity;
- Suspected resale or unauthorized commercial activity;
- Shipping restrictions; or
- Errors affecting an order.
If we cancel an order after receiving payment, we will process an appropriate refund to the original payment method or another method permitted under applicable law.
9. Payments
Customers agree to provide accurate and complete billing and payment information.
Payments may be processed through Shopify and/or third-party payment gateways available through our Website.
We do not control the independent processing systems of banks, payment gateways, card networks, UPI providers, or other financial service providers.
An order may not be confirmed until payment authorization or other required payment verification has been successfully completed.
10. Discounts and Promotional Offers
From time to time, Revae Beaute may offer:
- Discount codes;
- Promotional prices;
- Bundles;
- Free gifts;
- Free shipping;
- Limited-time offers; or
- Other promotional benefits.
Unless otherwise stated:
- Promotional offers cannot be combined;
- Discount codes must be entered before checkout is completed;
- Promotions may have minimum purchase requirements;
- Promotions may exclude certain products;
- Promotions may have expiration dates; and
- Free gifts may be available only while stocks last.
We reserve the right to modify or withdraw promotional offers, subject to applicable law and any terms communicated with the promotion.
11. Shipping and Delivery
Orders are shipped in accordance with our Shipping Policy, which forms part of these Terms.
Delivery dates and timeframes displayed on our Website or provided after purchase are estimates unless expressly stated otherwise.
Delivery may be affected by courier operations, weather, public holidays, transportation disruptions, remote locations, incorrect delivery information, or other circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate shipping information.
12. Risk During Delivery
We take reasonable measures to ensure products are packaged securely before dispatch.
If a product arrives damaged, leaking, broken, incorrect, or apparently tampered with, please do not use it and contact us.
We may request photographs, order information, packaging photographs, or other reasonable evidence necessary to investigate the issue.
13. Returns, Refunds and Replacements
Returns, refunds, exchanges, and replacements are governed by our applicable Return & Refund Policy.
Because cosmetics and personal-care products may involve hygiene and safety considerations, certain opened, used, unsealed, or tampered-with products may not be eligible for return or exchange except where required by applicable law or where the product is defective, damaged, or incorrectly supplied.
Customers should review our Return & Refund Policy before completing a purchase.
Nothing in our return policy limits statutory consumer rights that cannot legally be excluded.
14. Order Cancellation
If you wish to cancel or modify an order, please contact us as soon as possible.
We may be able to cancel or modify an order before it has been processed or dispatched.
Once an order has been packed, processed, or dispatched, cancellation or modification may no longer be possible.
Approved cancellations and refunds will be handled according to our applicable cancellation and refund procedures.
15. Accounts
Certain Website features may allow customers to create an account.
You are responsible for:
- Providing accurate account information;
- Maintaining the confidentiality of your login credentials;
- Restricting unauthorized access to your account; and
- Informing us if you believe your account has been compromised.
We reserve the right to suspend or terminate accounts used fraudulently, unlawfully, or in material violation of these Terms, subject to applicable law.
16. Intellectual Property
Unless otherwise stated, the Website and its content—including the Revae Beaute name, branding, logos, product names, photographs, graphics, packaging designs, text, videos, illustrations, Website design, and other original content—are owned by, licensed to, or otherwise lawfully used by Revae Beaute.
You may access Website content for your personal, non-commercial use.
You may not, without appropriate permission:
- Copy or reproduce our content for commercial purposes;
- Republish substantial Website content;
- Modify or create unauthorized derivative works;
- Use our photographs or product images for commercial purposes;
- Use Revae Beaute branding in a misleading manner; or
- Represent yourself as being affiliated with or endorsed by Revae Beaute when no such relationship exists.
17. Customer Reviews and User-Generated Content
If you submit a review, photograph, testimonial, comment, or other content to Revae Beaute, you confirm that you have the right to provide that content.
You must not submit content that:
- Is unlawful;
- Is fraudulent or deliberately misleading;
- Infringes another person's intellectual-property or privacy rights;
- Contains malicious software;
- Contains abusive, threatening, or discriminatory material; or
- Violates applicable law.
Where permitted by applicable law and subject to any permissions obtained from you, Revae Beaute may display or use customer-submitted reviews and content in connection with our Website, products, and marketing.
18. Prohibited Uses
You may not use our Website:
- For unlawful or fraudulent purposes;
- To violate applicable laws or regulations;
- To infringe intellectual-property rights;
- To distribute viruses, malware, or harmful code;
- To interfere with Website security or functionality;
- To collect information about other users without authorization;
- To impersonate another person;
- To make fraudulent purchases;
- To attempt unauthorized access to our systems; or
- To engage in activities that materially disrupt our Website or services.
We may restrict access to the Website where reasonably necessary to address misuse, fraud, security threats, or violations of these Terms.
19. Third-Party Services
Our Website may use or provide access to services operated by third parties, including:
- Shopify;
- Payment gateways;
- Courier and logistics providers;
- Analytics providers;
- Advertising platforms;
- Social-media platforms; and
- Other technology providers.
Third-party services may be governed by their own terms and privacy policies.
Revae Beaute is not responsible for the independent acts or omissions of third-party services except to the extent responsibility cannot legally be excluded.
20. Privacy
Your use of our Website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with Revae Beaute.
By using our Website, you acknowledge that your personal information will be handled as described in our Privacy Policy and in accordance with applicable law.
21. Website Availability
We aim to keep our Website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
The Website may occasionally be unavailable because of:
- Maintenance;
- Shopify or hosting issues;
- Technical failures;
- Security incidents;
- Internet or network disruptions; or
- Circumstances outside our reasonable control.
We may modify, suspend, or discontinue Website features where reasonably necessary.
22. Limitation of Liability
To the maximum extent permitted by applicable law, Revae Beaute will not be liable for indirect, incidental, special, or consequential losses arising solely from circumstances for which liability may legally be excluded.
Nothing in these Terms is intended to exclude or limit liability where doing so would be unlawful, including any mandatory rights or remedies available to consumers under applicable Indian law.
23. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims reasonably arising from your unlawful use of the Website, intentional misuse of our services, or material violation of these Terms.
This provision does not limit any rights available to you under applicable consumer-protection law.
24. Consumer Rights
Nothing contained in these Terms is intended to waive, restrict, or exclude any consumer rights that cannot legally be waived or excluded.
Where applicable, purchases made through Revae Beaute are subject to Indian consumer-protection and e-commerce requirements, including applicable provisions of the Consumer Protection Act, 2019 and related rules.
If any provision of these Terms conflicts with a mandatory consumer right under applicable law, the mandatory legal requirement will prevail.
25. Governing Law and Jurisdiction
These Terms are governed by the laws of India.
Subject to applicable consumer-protection laws and any mandatory jurisdictional rights available to customers, disputes relating to these Terms, the Website, or purchases from Revae Beaute will be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India.
26. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue to remain in effect.
27. Changes to These Terms
We may update these Terms periodically to reflect changes to our products, services, Website, business practices, or legal requirements.
The latest version will be published on this page, and the “Last Updated” date will be revised accordingly.
Changes will apply prospectively unless applicable law requires otherwise.